1/12/2024 0 Comments Cannot connect to server outlookPress the Windows key + R, type regedit in the Run box, and press Enter.You can easily undo unwanted changes if anything goes wrong by restoring the backup. In this case, turn off the offline mode, and Outlook will be back online. However, if you’ve enabled this mode, that may be why the app fails to connect to your email server. Hence, we strongly recommend backing up your PC’s Windows Registry before you proceed. Outlook offers an offline mode that you can use to work on your emails while being disconnected from the internet. Note: Making incorrect changes to the Windows Registry or deleting important registry keys can cause some Windows components to stop working. An inactive NCIS also prevents Windows from downloading or installing updates.įollow the steps below to verify the status of your computer’s Network Connectivity Status Indicator (NCSI). but if i change my account Active directory from my company. i have an account microsoft office, my outlook cannot connect to server microsoft. This guide offers solutions to fix Outlook by restarting the app, checking your internet connection, repairing your email account, re-adding your email account, entering safe mode, disabling add-ins, repairing your data file, and updating Outlook. Disabling the NCSI on your computer will trigger the “We are unable to connect right now” error in Microsoft Outlook and other Office 365 apps. Hello, i have a laptop with windows 10 pro and have an account to login from my company PT Aneka Petroindo Raya. Server: Port: 465 Encryption method: SSL/TLS Don’t forget to make a tick in the Require logon using Secure Password Authentication (SPA) checkboxes. Outlook fails to connect to your email server for various reasons, such as a minor glitch with the app, your internet connection, or a problem with your data file. The Network Connectivity Status Indicator (NCSI) helps Windows determine whether your computer successfully connects to the internet. Open Outlook again and check if you can sign in or activate Outlook with your Microsoft account.Įnable the Network Connectivity Status Indicator (NCSI)
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